When feedback counts

Turn complaints into Smiles

Win the hearts and smiles of participants by solving complaints quickly.
Save time, money and stress in managing complaints.

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Turn Participants into fans

Receive positive feedback & gratitude from happy customers
Stand out from the crowd as a provider who listens and cares and gets many positive reviews

We give you a voice

Make a Complaint

nTrustus makes the process simple and effective with a user-friendly digital platform, available 24/7, ensuring your feedback is heard, understood and acted upon promptly.

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Send a Compliment

Had a great service experience from your provider? Why not put a smile on their face by sharing some positive feedback.

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Pricing that will put a smile on your face

Features

Unlimited Complaints and Positive feedback
Intuitive guided process to help you communicate with participants
AI support to improve your responses and solve the issue quickly
100% NDIS policy compliant
Real time automated tracking and reporting
Full record of process and audit trail

One low monthly subscription

Small & Mighty

1-5 employees
Up to 2 users
1 Month free trial

$20

Monthly

Medium & Growing

6-20 employees
Up to 5 users
1 Month free trial

$50

Monthly

Big & Beyond

More than 20 employees
Up to 10 users
1 Month free trial

$100

Monthly

10% discount if you pay annual upfront